Privacy Policy of Hildale City
Purpose of Privacy Notice
Hildale City (the “City”) is committed to protecting residents’ personally identifiable information. The purpose of this Notice is to inform residents regarding the City’s collection and use of personally identifiable information. This information is provided on the City website and on account application cards. This Notice is also provided under the Utah Government Data Privacy Act, Utah Code Section 63A-19-402.5.
Definition of Personally Identifiable Information
For purposes of this Notice “Personally Identifiable Information” means any information relating to an identified or identifiable individual who is the subject of the information. This information could include information that identifies a user by name, account number, physical or mailing address, email address, telephone number, Social Security number, credit or debit card information, or bank account information. This information may include any combination of the above or other personal information that could be used to determine identity.
Information Gathered by the City
The City only collects the Personally Identifiable Information that is required to carry out and provide services to the residents.
​
Some digital services require the creation of a user account that may use some personally identifiable information. Such information is only used by the City to provide these government services.
​
The City will make every reasonable effort to protect Personally Identifiable information. The City does not disclose gathered personal information to any third parties inside or outside the City except as required by law or to provide a service for which the City has contracted with a third party.
Access to Personally Identifiable Information from Governmental Websites and the Governmental Records Access and Management Act
As a municipal government, the City is a public governmental body subject to Chapter 2, Title 63 of the Utah Code, the law entitled the Government Records Access and Management Act (GRAMA). Information about GRAMA can be found on the Utah State Legislature website at https://le.utah.gov/xcode/Title63G/Chapter2/63G-2.html. If an appropriate request is made to the City for information that is subject to disclosure under Chapter 2, and not made confidential elsewhere in the Utah Code, the City may be required to disclose the information requested, even if it may include your personally identifiable information. While Chapter 2 sets the general policies for access to government records in the state of Utah, other sections of the Utah Code as well as other federal laws also deal with confidentiality issues.
​
All records that are prepared, owned, received, or retained by a governmental entity that may be reproduced by certain means are considered public, unless they are classified as private, controlled, or protected, as outlined in GRAMA Code 63G-2, or are records to which access is restricted according to court rule, other State law, federal law, or federal regulation. Personally identifiable information is not a classification of records under GRAMA.
Data Security
The City is committed to data security and the data integrity of Personally Identifiable Information that is gathered and takes reasonable precautions to protect such information from loss, misuse, or alteration. The City maintains physical, technical, and administrative safeguards. The City restricts access to personal data to only those employees who need the information to provide necessary City benefits or services. As with any transmission over the Internet, there is always some element of risk involved in sending personal information. Unless otherwise prohibited by state or federal law, rule or regulation, an individual is granted the ability to access and correct personally identifiable information whether the information inaccuracy was accidental or by created unauthorized access. Individuals should be aware, however, that even though protections are in place, the City cannot guarantee against the occurrence of hardware failure, unauthorized intrusion, or other technical problems.
Information Storage
Retention of records follows the State’s General Retention Schedule (https://archives.utah.gov/rim/retention-schedules.html). Retention timelines can vary depending on what kind of information you provide.
Sharing Information
The City may share information or statistics with third parties or the public in an anonymous form that does not directly identify individuals. No Personally Identifiable Information would be shared. Additionally, if a user is having issues with an online City service, the City may share information with outside parties to the extent necessary to troubleshoot the issues or enhance the performance of the system.
We Are Required by Law to Disclose Information
Under certain circumstances, the City may be required by law to disclose certain information to law enforcement authorities. Suspicious emails, electronic threats, and any information on illegal activity may be provided to the appropriate authorities.
Changes to this Privacy Notice and Security Policy
The City reserves the right to change or amend this Privacy Notice from time to time and reserves the right to do so without notice.
Privacy Policy of Hildale City
Purpose of Privacy Notice
Hildale City (the “City”) is committed to protecting residents’ personally identifiable information. The purpose of this Notice is to inform residents regarding the City’s collection and use of personally identifiable information. This information is provided on the City website and on account application cards. This Notice is also provided under the Utah Government Data Privacy Act, Utah Code Section 63A-19-402.5.
Who Operates This Website and How to Contact the City
Hildale City is the governmental entity responsible for this website. You may contact the City about this Notice, or about any information the City holds about you, at:
Hildale City, Attention: City Recorder
320 East Newel Avenue, Hildale, Utah 84784
Phone: (435) 874-2323
Email: recorder@hildalecity.gov
If you write by email, please put “Privacy Notice” in the subject line.
Definition of Personally Identifiable Information
For purposes of this Notice “Personally Identifiable Information” means any information relating to an identified or identifiable individual who is the subject of the information. This information could include information that identifies a user by name, account number, physical or mailing address, email address, telephone number, Social Security number, credit or debit card information, or bank account information. This information may include any combination of the above or other personal information that could be used to determine identity.
Information Gathered by the City
The City only collects the Personally Identifiable Information that is required to carry out and provide services to the residents.
​
Some digital services require the creation of a user account that may use some personally identifiable information. Such information is only used by the City to provide these government services.
​
The City will make every reasonable effort to protect Personally Identifiable information. The City does not disclose gathered personal information to any third parties inside or outside the City except as required by law or to provide a service for which the City has contracted with a third party.
​
Online payments are handled by a third-party payment processor. When you pay a City bill online, you enter your card or bank account information on the processor’s system, not on a City system. The City does not collect or store your full card number or bank account number.
Information This Website Collects Automatically
Like most websites, this site may automatically collect basic information when you visit. That can include your IP address, the type of browser you use, the pages you view, and how long you stay.
The tools used on this website to collect that information include:
-
Visitor numbers, page views, session duration, and
-
Visitor interaction data including clicks, heatmaps, and conversion funnels.
-
IP addresses and browser/device information.
-
Cookies to track selected settings, user actions, and preferences.
The City uses this information to keep the website running and secure, to understand which pages residents use most, and to improve the site’s content and how it works. The City does not sell or share this information.
Accessing and Correcting Your Information
By contacting the City at the address above, you may ask to see the information the City holds about you, and you may ask the City to correct or amend it.
Filing a Privacy Complaint
If you have a concern about how a Utah governmental entity handles data privacy, you may file a complaint with the Utah Data Privacy Ombudsperson by email at privacyombudsperson@utah.gov.
At-Risk Government Employees
If you are an at-risk government employee as defined in Utah Code Section 63G-2-303, you may contact the City to request that your personal information be classified as a private record under Utah Code Section 63G-2-302.
Access to Personally Identifiable Information from Governmental Websites and the Governmental Records Access and Management Act
As a municipal government, the City is a public governmental body subject to Chapter 2, Title 63 of the Utah Code, the law entitled the Government Records Access and Management Act (GRAMA). Information about GRAMA can be found on the Utah State Legislature website at https://le.utah.gov/xcode/Title63G/Chapter2/63G-2.html. If an appropriate request is made to the City for information that is subject to disclosure under Chapter 2, and not made confidential elsewhere in the Utah Code, the City may be required to disclose the information requested, even if it may include your personally identifiable information. While Chapter 2 sets the general policies for access to government records in the state of Utah, other sections of the Utah Code as well as other federal laws also deal with confidentiality issues.
​
All records that are prepared, owned, received, or retained by a governmental entity that may be reproduced by certain means are considered public, unless they are classified as private, controlled, or protected, as outlined in GRAMA Code 63G-2, or are records to which access is restricted according to court rule, other State law, federal law, or federal regulation. Personally identifiable information is not a classification of records under GRAMA.
Data Security
The City is committed to data security and the data integrity of Personally Identifiable Information that is gathered and takes reasonable precautions to protect such information from loss, misuse, or alteration. The City maintains physical, technical, and administrative safeguards. The City restricts access to personal data to only those employees who need the information to provide necessary City benefits or services. As with any transmission over the Internet, there is always some element of risk involved in sending personal information. Unless otherwise prohibited by state or federal law, rule or regulation, an individual is granted the ability to access and correct personally identifiable information whether the information inaccuracy was accidental or by created unauthorized access. Individuals should be aware, however, that even though protections are in place, the City cannot guarantee against the occurrence of hardware failure, unauthorized intrusion, or other technical problems.
Information Storage
Retention of records follows the State’s General Retention Schedule (https://archives.utah.gov/rim/retention-schedules.html). Retention timelines can vary depending on what kind of information you provide.
Sharing Information
The City may share information or statistics with third parties or the public in an anonymous form that does not directly identify individuals. No Personally Identifiable Information would be shared. Additionally, if a user is having issues with an online City service, the City may share information with outside parties to the extent necessary to troubleshoot the issues or enhance the performance of the system.
​
The City shares information with the vendors it hires to operate the City website, the utility billing system, and the online payment portal, and with other governmental entities when the law requires or allows it. The City does not sell your information, and email addresses collected through this website are not shared with private companies for marketing.
We Are Required by Law to Disclose Information
Under certain circumstances, the City may be required by law to disclose certain information to law enforcement authorities. Suspicious emails, electronic threats, and any information on illegal activity may be provided to the appropriate authorities.
When the City Asks for Information on a Form
You do not have to give the City any information in order to browse this website. When the City asks for your information on a form, whether on paper or online, that form will carry its own short privacy notice telling you why the information is collected, what happens if you do not provide it, who it may be shared with, and which records it becomes part of. This is required by Utah Code Section 63A-19-402.
Changes to this Privacy Notice and Security Policy
The City reserves the right to change or amend this Privacy Notice from time to time and reserves the right to do so without notice.
​
The City reviews this Notice at least once a year.